…doing things that they don’t understand, for managers who have no sense of strategy, in an organization that measures all the wrong things.
Everyone involved unable to honestly answer the simple question: “Why?” Why are we doing it this way? Why is it like this not like that? “Because I said so,” is no way to lead.
This is the unmistakable symptom of a bureaucracy that has gone too far.
PS back in the old days, I used to incorporate a PS in blog posts about Daylight Savings Time. A public service because we didn’t have computers that automatically changed all of our clocks. But it’s still up to us to spring forward. It won’t happen automatically.